Frequently Asked Questions
Everything you need to know about Napier Outdoors fashion and service.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, with expedited options available at checkout.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Simply use our online portal to generate a return shipping label.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment for the best results.
Are your materials ethically sourced?
Yes, Napier Outdoors is committed to sustainability. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials designed for longevity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.